Refund policy

Wallet top-ups are non-refundable

Once money is added to your Boostpe wallet, it cannot be refunded or withdrawn to your bank account, UPI ID or any other payment method. Your wallet balance can only be used to place orders on Boostpe. The balance does not expire.

Please add only the amount you plan to use. The minimum top-up is ₹100.

Order refunds go back to your wallet

While wallet money itself is non-refundable, you never pay for something you didn't receive:

• Failed orders (orders that could not be started) are refunded to your wallet in full, automatically.
• Cancelled orders are refunded to your wallet in full, automatically.
• Partial orders are refunded to your wallet for the undelivered quantity, automatically.

When an order is not eligible for a refund

• The order was delivered in full (status Completed).
• You changed your username, deleted the post or made the account private after ordering.
• You entered a wrong link or the wrong type of link (for example a profile link for a likes service) and the order was delivered to it.
• Drops after delivery on services without a refill guarantee.

Refills

Services that include a refill period can be refilled from your Orders page if the count drops during that period. Refills are not cash refunds.

Payment issues

If money was debited from your bank but your wallet was not credited within 15 minutes, contact us with the amount, time and UPI reference number (UTR). Payments that are confirmed by the payment processor will be credited to your wallet.